FAQ
Last updated: February 11, 2025
Q: Wait, how does this work again?
A: Giftcrypto.fun is a service that allows anyone, especially people that know very little about cryptocurrency, to purchase crypto as a gift for someone else. The gift recipient can redeem their gift for the cryptocurrency of their choice! If you know how to buy something on Amazon, you're more than qualified to buy crypto gift cards on Giftcrypto.fun.
Q: What is cryptocurrency?
A: Cryptocurrency is digital money that uses cryptography for security. Record of every crypto transaction is kept on a public ledger called the blockchain.
Q: How do I actually give the gift card to someone? Do I print it out?
A: After purchase, we'll email you a downloadable PDF that you can either print out and include with a physical gift, or email to a gift recipient. We'll also give you a unique URL that you could also email or text if you don't want to use the PDF.
Q: Where does the gift recipient keep their cryptocurrency?
A: Giftcrypto.fun uses secure digital wallets for all transactions. Recipients will receive their cryptocurrency through our secure payment system to the email address they provide during redemption.
Q: How does the gift recipient get their cryptocurrency once they've received the gift?
A: Every gift has very simple redemption instructions. Gift recipients fill out a short form on the Giftcrypto.fun website with their redemption code and email address. Our software then processes the transfer and sends the cryptocurrency to their provided email address within 7 days.
Q: How long does it take the recipient to get their cryptocurrency?
A: As soon as the recipient redeems their gift card, we will lock in the transaction value. Within 7 days of locking in the price, we will transfer the cryptocurrency to the recipient through our secure payment system.
Q: Why do you wait 7 days to transfer the cryptocurrency?
A: We care deeply about protecting consumers against fraud. We always make sure that every credit card transaction is legitimate before transferring any cryptocurrency to a recipient. The 7-day period gives us time to validate legitimate credit card transactions.
Q: What if the price of cryptocurrency goes up or down after the recipient redeems their gift card?
A: It doesn't matter. We'll lock in the value at the time of redemption. The recipient will receive the locked-in amount of cryptocurrency within 7 days.
Q: How does Giftcrypto.fun make money?
A: We have a 10% transaction fee that is applied at purchase. If you buy a $100 gift card you'll pay a $10 fee. This fee covers credit card fees, crypto transfer fees, and Giftcrypto.fun fees.
Q: Are there any fees for the gift recipient?
A: No. The recipient can receive their cryptocurrency without incurring any additional fees.
Q: What if I want a refund?
A: We have a 180 day satisfaction guarantee. If you would like a refund, for any reason, we'll be glad to give it to you within 180 days of purchase for the face value of the card (we do not refund fees). We of course will not offer refunds for any gifts that have been redeemed.
Q: What if I give the wrong email address when claiming my cryptocurrency?
A: You are responsible for typing in your email correctly. If you make a mistake, please contact our support team immediately at [email protected]. A mistaken email address can significantly delay the receipt of your gift.
Q: How does Giftcrypto.fun protect against fraud?
A: Giftcrypto.fun is a way for people that are new to cryptocurrency to give it as a gift. We have no tolerance for fraudulent activity. Giftcrypto.fun uses secure payment processors for all purchases and makes full use of their fraud prevention software. We reserve the right to cancel and refund any transaction which we believe to be fraudulent.